Send us a photo –
we’ll identify your part
Not sure what you need? Send us a few clear photos and our UK experts will help you find the right part.
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Snap a few clear photos from different angles and send them in!
Send your photo
Send a few clear photos of your part via WhatsApp or email — our UK experts will identify it and get back to you fast.
Please send 3–4 photos from different angles so we can identify the exact part:
- Front view — a clear photo of the part as it sits on the window or door
- Side or angled view — shows the shape and how it’s fixed
- Close-up — any markings, codes or brand names visible on the part
- Measurement — a ruler or tape measure next to the part for scale
The more detail you can send, the quicker we can find your part.
How it works
Take some photos
Take 3–4 clear photos of the part or problem from different angles.
Send them to us
Send your photos via WhatsApp or email using the buttons above.
We identify it
Our UK experts will identify the correct part for your window or door.
Get a reply
We’ll send you the part details and a link to order it.
Example
This could be you — send us a few photos and we’ll identify the exact part you need.
Send your photosWhat our customers say
“Excellent service, quality parts and go above and beyond to help make sure you get the right parts for the job. Highly recommended.”
“Fit like a glove, such an easy system for ordering parts. Thank you.”
“Absolutely fantastic service, great quality product delivered the next day! Outstanding!”
Fastest way to identify your part: send us a photo
WhatsApp 07918 241583 or email sales@jcphardware.co.uk
Prefer to talk first? Call 01209 200564 — we’ll ask you to send photos when we speak.
- 30+ years experience
- Over 8,000 parts in stock
- Same-day despatch (order by 2pm)