Identify my Window or Door Part

Send Us a Photo –
We’ll Identify Your Part

Not sure what you need? Send us a few clear photos and our UK experts will help you find the right part.

Fast
Response
Expert
Advice
No
Obligation
Free UK
Delivery
Customer taking a photo of a uPVC window handle with their phone
Snap a few clear photos from different angles and send them in!

Send Your Photo

Send a few clear photos of your part via WhatsApp or email — our UK experts will identify it and get back to you fast.

Reply within the hour · Mon–Fri 9am–3:30pm
Send via WhatsApp Send via Email
Photos to include

Please send 3–4 photos from different angles so we can identify the exact part:

  • Front view — a clear photo of the part as it sits on the window or door
  • Side or angled view — shows the shape and how it’s fixed
  • Close-up — any markings, codes or brand names visible on the part
  • Measurement — a ruler or tape measure next to the part for scale

The more detail you can send, the quicker we can find your part.

Your details are safe and only used to help you.

How It Works

1

Take Some Photos

Take 3–4 clear photos of the part or problem from different angles.

2

Send Them to Us

Send your photos via WhatsApp or email using the buttons above.

3

We Identify It

Our UK experts will identify the correct part for your window or door.

4

Get a Reply

We’ll send you the part details and a link to order it.

Example

Customer Photo
Customer photo of a worn uPVC door lock mechanism
Identified Part
Identified replacement uPVC door lock mechanism
Problem solved!

This could be you — send us a few photos and we’ll identify the exact part you need.

Send Your Photos
Free service — no obligation to buy

What Our Customers Say

“Excellent service, quality parts and go above and beyond to help make sure you get the right parts for the job. Highly recommended.”
“Fit like a glove, such an easy system for ordering parts. Thank you.”
“Absolutely fantastic service, great quality product delivered the next day! Outstanding!”

Fastest way to identify your part: send us a photo

WhatsApp +44 7918 241 583 or email sales@jcphardware.co.uk

Reply within the hour · Mon–Fri 9am–3:30pm

Prefer to talk first? Call 01209 200 564 — we’ll ask you to send photos when we speak.

30+ Years Experience
Over 8,000 Parts in Stock
Same-Day Despatch (Order by 2pm)

Discounts, Specials & New Products.