How to reach us
WhatsApp Fastest
Best for quick questions and sending photos. Message us from your phone and we’ll reply as fast as we can.
Message on WhatsApp07918 241583
Best for detailed enquiries, attaching photos, or anything you want in writing. A real person replies, never an auto-response.
Email ussales@jcphardware.co.uk
Phone
Best for urgent queries or if you’d rather speak to someone. To identify a part we’ll usually still need a photo.
Call 01209 200564Mon–Fri 8:30–12:30 & 13:00–15:30
Problem with an order? If your order hasn’t arrived or something is missing, email sales@jcphardware.co.uk with your order number and we’ll sort it out. To send something back, including a wrong or damaged item, start a return online and you’ll get the instructions straight away.
Start a returnWhat’s your enquiry about?
Many common questions are already answered on our site, so you might save yourself some time:
Help finding a part →Send us photos and we’ll identify the correct replacement. Start a return →Find your order and get return instructions straight away. Delivery & returns →Delivery times, tracking and our 30-day returns policy. Help & FAQs →Quick answers to the questions we hear most often. Click & Collect →How store pickup works, hours and what to bring. Trade accounts →Apply for trade pricing and priority processing.
Business hours
Phone, email & WhatsAppMon–Fri 8:30–12:30 & 13:00–15:30
Click & Collect, Mon–Thu7:30–12:30 & 13:00–15:30
Click & Collect, Fri8:00–12:30 & 13:00–15:30
Sat & SunClosed
Closed on bank holidays.
Our location
JCP Hardware
Unit 1A, Barncoose Industrial Estate
Barncoose, Redruth
Cornwall TR15 3RQ
Company information
JCP Hardware is a trading name of J C Plastics Limited. Registered office: Vivian House, Newham Road, Truro, Cornwall TR1 2DP. Company number 04842678 · VAT registration GB 591 1639 29
JCP Hardware is a trading name of J C Plastics Limited. Registered office: Vivian House, Newham Road, Truro, Cornwall TR1 2DP. Company number 04842678 · VAT registration GB 591 1639 29
Or send us a message
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