Contact Us

Get in touch

Whether you need help finding a part, tracking an order, or asking about returns — our team is here to help. We typically reply within 1 hour during business hours.

1 hour
Typical Reply Time
Mon–Fri
Support Hours
Free
Expert Advice

How to reach us

WhatsApp Fastest

Best for quick questions and sending photos. Message us from your phone — we'll reply as fast as we can.

Message on WhatsApp
07918 241583

Email

Best for detailed enquiries, attaching photos, or anything you want a written record of. A human will reply — no auto-responses.

Email Us
sales@jcphardware.co.uk

Phone

Best for urgent queries or if you'd rather speak to someone. For part identification we'll usually still need a photo to confirm the exact part.

Call 01209 200564
Mon–Fri 8:30–15:30

What's your enquiry about?

Many common questions are already answered on our site. You might save yourself some time:

How to send us photos so we can identify the correct replacement.
How store pickup works, hours, and what to bring.
Shipping times, tracking, and 30-day return policy.
Apply for dedicated trade pricing and priority processing.
Problem with an order? If your order hasn't arrived, has a missing or incorrect item, or you need to arrange a return, email sales@jcphardware.co.uk with your order number and we'll sort it out.

Business hours

Phone, email & WhatsApp support
Mon–Fri: 8:30–12:30 & 13:00–15:30

Click & Collect
Mon–Thu: 7:30–12:30 & 13:00–15:30
Fri: 8:00–12:30 & 13:00–15:30

Sat & Sun: Closed
Closed on bank holidays

Our location

JCP Hardware
Unit 1A, Barncoose Industrial Estate
Barncoose, Redruth
Cornwall, TR15 3RQ
Get directions
Company information
JCP Hardware is a trading name of J C Plastics Limited.
Registered office: Vivian House, Newham Road, Truro, Cornwall TR1 2DP.
Company number: 04842678 · VAT registration: GB 591 1639 29


Discounts, Specials & New Products.