Information We Hold
Personal Details
- Your name
- Address
- Phone number (for delivery issues only)
- Email address
- Other information necessary for processing your order
Card & Payment Details
We do not hold your credit or debit card details. These are held securely by the merchant bank for processing your payment and refunds only.
Your Rights
- You have the right to request a copy of any data we hold on you (a small fee may apply)
- We will delete or correct inaccuracies at no charge upon request
- We will never collect sensitive information without your agreement
Cookies
What Are Cookies?
Cookies are small text files that our website places on your device to ensure your experience is as effective as possible. They remember options you have chosen, your preferences, and enable us to track visitor usage so we can continuously improve the site. They do not collect personal data.
We use the word 'cookies' here to include things like 'web beacons' and 'flash cookies' which serve similar functions. 'Your computer' includes anything connected to the internet including laptops, tablets, mobile phones and so on.
Necessary
Without these our website will not function correctly.
Helpful
We monitor visitor activity (without collecting personal data) to improve site structure and guide you to relevant pages.
Personal
These cookies remember your password and preferences, and allow you to link onwards to videos or online conversations.