What makes a good photo?
Close-up, well-lit, in focus
Fill the frame with the part. We can see the keyway, screw positions and shape clearly.
Too far away or blurry
If the part is lost in the background or out of focus, we may not be able to identify it.
Send us your photo
Option 1: WhatsApp
Usually the fastest option. Tap below, add your photo, and send your message.
Send Photo on WhatsAppOption 2: Email
Attach your photo and send it to our team. Include any measurements or details if you have them.
Email Us Your PhotoHelpful to include
A clear, close-up photo of the part
A second photo from another angle if possible
Any measurements you already have
A brief note explaining what the part is from
When you'll hear back
We aim to respond within 1 hour during business hours. Messages received before 3:30pm Mon–Fri are usually answered the same working day.
Questions before you send?
We're here Mon–Fri 8:30–15:30 · 01209 200564