Need Help Identifying the Right Part?

Need help finding the right part?

Send us a photo and we'll identify it for you. Our team has over 30 years of experience with uPVC window and door hardware.

1M+
Customers Served
8,000+
Parts in Stock
30+
Years Experience
4.9
Google Rating

What makes a good photo?

Close-up, well-lit, in focus
Fill the frame with the part. We can see the keyway, screw positions and shape clearly.
Too far away or blurry
If the part is lost in the background or out of focus, we may not be able to identify it.

Send us your photo

Option 1: WhatsApp

Usually the fastest option. Tap below, add your photo, and send your message.

Send Photo on WhatsApp

Option 2: Email

Attach your photo and send it to our team. Include any measurements or details if you have them.

Email Us Your Photo

Helpful to include

A clear, close-up photo of the part
A second photo from another angle if possible
Any measurements you already have
A brief note explaining what the part is from

When you'll hear back

We aim to respond within 1 hour during business hours. Messages received before 3:30pm Mon–Fri are usually answered the same working day.

Prefer to call?
01209 200564
Mon–Fri: 8:30–12:30 & 13:00–15:30
Questions before you send?

We're here Mon–Fri 8:30–15:30 · 01209 200564