Need Help Identifying the Right Part?
The quickest and most accurate way for us to help is if you send us a photo of the part you need.
Why send a photo?
Many door and window parts look very similar, so seeing the item helps us recommend the correct replacement part and avoid mistakes.
Many door and window parts look very similar, so seeing the item helps us recommend the correct replacement part and avoid mistakes.
Option 1: Send by WhatsApp
This is usually the fastest option. Just tap below, add your photo, and send your message.
Send Us a Photo on WhatsAppOption 2: Send by Email
Attach your photo and send it to our team. Please include any measurements or details if you have them.
Email Us Your PhotoWhat to Send Us
- A clear photo of the part
- If possible, a second photo from another angle
- Any measurements you already have
- A brief note explaining what the part is from
Response Times
We aim to respond within 2 hours during business hours. Messages received before 3:00pm are usually answered the same working day.
Can I still call you?
Yes — you can still call us during opening hours on 01209 200564. However, for part identification we may still need you to send a photo so we can recommend the correct replacement.
Ready to Get Started?
Send us a photo and we'll help identify the correct replacement part.
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