UK Delivery Services
We are committed to delivering your products promptly and efficiently through our range of delivery options designed to meet your specific requirements.
Free Standard Delivery (3-5 Working Days)
- Cost: Free on all orders over £10.00
- Estimated Delivery: 3-5 working days
- Coverage: All UK addresses
- Order Processing: Orders placed after 2:00 pm Friday will be dispatched the following Monday
- Service Days: No dispatches on weekends or Bank Holidays
Standard Delivery (3-4 Working Days)
- Cost: £2.99
- Estimated Delivery: 3-4 working days
- Coverage: All UK addresses
- Order Processing: Orders placed after 2:00 pm Friday will be dispatched the following Monday
- Service Days: No dispatches on weekends or Bank Holidays
Tracked 48 (2 Working Days)
- Cost: £3.99
- Estimated Delivery: 2 working days
- Order Processing: Same-day dispatch for orders placed before 2:00 pm (Monday-Friday)
- Weekend Orders: Orders placed after 2:00 pm Friday will be dispatched the following Monday
- Service Days: No dispatches on weekends or Bank Holidays
Premium Tracked 24 (1 Working Day)
- Coverage: Mainland UK only
- Cost: £4.99
- Estimated Delivery: Next working day (not guaranteed)
- Shipping Method: Royal Mail Tracked 24 (DPD, TNT or FedEx for oversized items)
- Order Processing: Same-day dispatch for orders placed before 2:00 pm (Monday-Friday)
- Weekend Orders: Orders placed after 2:00 pm Friday will be dispatched the following Monday
Delivery Information
Processing Times
- Orders placed on weekends or Bank Holidays will be processed on the next working day
- All delivery timeframes begin from the dispatch date, not the order date
Delivery Estimates
- All delivery times provided are estimates and may vary due to factors beyond our control
- Potential delays may occur due to weather conditions, courier issues, or other exceptional circumstances
- We will keep you informed of any significant changes to your expected delivery date
Delivery Restrictions
- We currently deliver within the UK mainland only
- We regret that we cannot deliver to the Channel Islands or Southern Ireland at this time
Returns Policy
30-Day Money Back Guarantee
- Return any standard item within 30 days of receipt for a full refund
- Items must be in original condition with all packaging and accessories
- Simply contact our customer service team to initiate your return
For Faulty or Damaged Items
- We will cover return shipping costs for items that are:
- Faulty
- Damaged during transit
- Incorrectly described or shipped
- Please contact us within 30 days of delivery to report any issues
Custom-Made Products
- Custom-made items can only be returned if:
- The product has a manufacturing fault
- The item was damaged during delivery
- We made an error in fulfilling your specifications
- Returns will not be accepted for custom products if the issue stems from customer-provided specifications (measurements, color choices, etc.)
Refund Processing
- Refunds will be issued to your original payment method
- Standard refunds are typically processed within 5-7 working days of receiving your return
- If you opted for an upgraded delivery service, these additional charges are non-refundable